From:
Jeff
2004-12-23 21:31:43
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I can't believe that Bank of America just robbed my family of $132 just before Christmas!!!
I had enough money in my account to cover three transactions scheduled to come through. Those showed in my "pending" as one charge for $2, one for $17, and one for $7. One that did NOT show in my pending was an EFT for $213. All four went through on the same business day, and OF COURSE they charged my account the $213 first, so that there wouldn't be enough for the others. So instead of generating ONE overdraft fee, I got FOUR! Had they debited the account for the others FIRST I would only have gotten one overdraft fee for the $213 charge, which NEVER showed in the pending to be taken out!
Add to that, the transfer I made for $100 into that account that they didn't count until the next day, even though they say, "the first $100 of any deposit is available immediately." I guess that is unless they can extort $132 from an out of work American family just a couple of days before Christmas! Those UNFAIR overdraft fees actually resulted in my account being overdrawn again the next day, and now they are really robbing me blind.
I guess this is what they mean by the rich keep getting richer and the poor keep getting poorer. When I spoke to them about which one they took first, they couldn't have cared less. They treated me like I was dirt on their shoe!!! This is how to treat a person that has been their customer for 10 years? They read me the script like a robot, regardless of me actually making sense. I would hear, "I understand how you feel, but..." But I guess those phone jockeys are trained to care as much as the greedy CEO of this organization.
I have told all of my neighbors, I will be telling my co-workers, friends, family, and everyone I come into contact with from now on. Everyone will know how Bank of America robbed a family just before Christmas, and cost us the meal we were planning to buy for our Christmas dinner. |
