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In the News - 8 Jan: Barry Bonds Mitt Romney Rupert Murdoch Santa Claus Pearl Harbor

Topic: Customer Relationship Management

Vital Stats

The Brain has inferred the following facts from reading text collected on the topic:

Favorite website(s):

HotJobs.com, E*TRADE

Good point(s):

Loyal

Personality:

Analytical

Currently has on their coffee table:

Fast Company

Dream job(s):

CEO, President of the United States, Banker

Favorite book(s):

"Maximum Internet Security: A Hackers Guide" by Net Sams

Interest(s):

Computers, Business

Favorite movie(s):

Dr Strangelove

Likes to wear:

Business suits

Favorite online activity(s):

Building websites, Finding ringtones for their phone

Membership(s):

Local Chamber of Commerce

Worst habit(s):

Wasting money

Favorite quote(s):

"There are two ways of constructing a software design; one way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies. The first method is far more difficult." - C. A. R. Hoare
"Grove giveth and Gates taketh away." - Bob Metcalfe (inventor of Ethernet) on the trend of hardware speedups not being able to keep up with software demands

Expert Talk

The Brain has selected interesting relevant sentences from the web. It automatically assigned them to some of our fictitious experts based on their personalities.

Brian Mengel,
Civil Servant

Customer Relationship Management, or CRM, as it is more commonly known, is pretty much self-explanatory; or is it?

John Fielding,
CEO

An effective customer relationship management (CRM) strategy can deliver outstanding improvements in profitability, revenue growth and business sustainability.
Customer Relationship Management (CRM) - An enterprisewide strategy designed to increase profitability and revenue and improve customer satisfaction by organizing the customer-facing departments � sales, marketing, and support.
Our Customer Relationship Management (CRM) strategies position companies to increase customer profitability through loyalty, service recovery and win back programs.

Dave Simons,
Internet Entrepeneur

CRM (Customer Relationship Management) is a suite of collaborative and analytical solutions that automate and optimize web-based marketing, sales, service (customer and partner), quality assurance and helpdesks.
Customer Relationship Management (CRM) - This module is used by systems integrators to maximise revenues and by IT departments to manage pipelines and maintain relationships across the enterprise.
These portals combine customer relationship management (CRM) strategies with innovative technology solutions to continually satisfy the needs of your most profitable customers.

User Talk

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