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John Fielding, CEO
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Our Help Desk Institute (HDI) affiliated staff can provide mentoring and training or can build your help desk operation from scratch.
Help Desk Institute Presents HDI 2003 - Come Together Service & Support Industry's Most Comprehensive Event To Take Place March 17-20, 2003 in Las Vegas.
Help Desk Institute (HDI) is the world's largest industry association for help desk and support professionals.
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Brian Mengel, Civil Servant
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About Help Desk Institute : Help Desk Institute's mission is to lead the customer support profession worldwide by setting the standards, establishing certification and training programs, and providing access to industry resources.
Help Desk Institute Certification is based on standards set by an open industry committee for the benefit of the support industry and the support organization.
He is a member and past officer of the Gateway Solutions chapter of the Help Desk Institute (HDI), as well as an officer and board member of the IT Service Management Forum USA.
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Dave Simons, Internet Entrepeneur
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Help Desk Institute (HDI) - HDI provides targeted information about the technologies, tools, and trends of the help desk and customer support industry.
Help Desk Institute Launches HDI eUniversity.
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Dan Toomey, Computer Salesman
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SBS is a member of the Help Desk Institute (HDI)
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