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Brian Mengel,
Civil Servant
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Mystery Shopping is the evaluation, measurement and reporting of customer service standards by use of agents acting as if they were customers.
Mystery shopping is carried out mainly for customers in the service sector who wish to test the effectiveness of training programmes.
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John Fielding,
CEO
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Mystery shopping companies contract with large consumer oriented businesses to provide research information on the quality of service delivery.
These evaluators, or Mystery Shoppers, pose as consumers and chronicle detailed information about their Mystery Shopping experience using questionnaires or narrative reports.
National Shopping Service Mystery Shoppers assure you that your employees and facilities reflect the image you worked hard to build and maintain.
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Dave Simons,
Internet Entrepeneur
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The Mystery Shopping Providers Association (MSPA) is dedicated to improving service and promoting excellence in the mystery shopping industry.
Mystery Shopper Programs - Exceptional accurate and timely shopping experiences which garners information you can use immediately.
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Mike Enlow,
Internet Marketer
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Mystery shopping is a fun way to make extra money while providing valuable customer service information to businesses.
Mystery shopping is a fun way to make money while providing valuable customer service information to businesses.
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Dan Toomey,
Computer Salesman
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Use your mystery shopping program to promote great performance from your staff with incentive bonus programs that are tied to your mystery shopper results.
Mystery shopping - see what sort of service your customers get by using our network of mystery shoppers to test out your services and how your staff deliver them.
If you are a shopper seeking mystery shopping companies, please DO NOT use this page.
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